99exch

99exch App support

Contact
+91 3382115271

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal. If you still experience issues receiving the OTP, click on send again and wait. If the OTP doesn't arrive, you can seek assistance from the app's live support chat system.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If the number has changed, please send your updated KYC details to our customer support team via email. This will help us update your account and assist you with the transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should bring your app up to date and resolve any login issues you were experiencing.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for gaming earnings, not for bonus amounts collected. This means you can only withdraw the money you've earned from playing games, not any additional rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to take anywhere from 30 minutes to 3 hours. However, occasional delays in payment processing can extend the wait time to up to 24 hours. This delay may occur when payment processing takes longer than expected.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming activities and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to the care centre for assistance.

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