99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 8678227910
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number, which will then prompt you to verify the OTP (one-time password) sent to your number. This verification process will secure your login without needing a password or email. Once verified, you can easily access the app without additional login credentials.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. Wait for a proper signal to appear and then click on send OTP. If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated features. Once the updated app is installed, you should be able to play without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. However, not all earned funds are eligible for withdrawal, with bonus money being excluded. Only earnings from gaming activities can be withdrawn, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must fill in and submit all your Know Your Customer (KYC) details through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. By doing so, you will ensure a smooth and secure onboarding experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours. However, payment delays can occasionally occur, causing users to wait up to 24 hours. This delay can affect the overall processing time, extending it beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. We understand the importance of a seamless and stress-free gaming environment, which is why we're committed to providing top-notch support to our players. Whether you're encountering technical issues or just need some guidance on how to get the most out of our games, our team is here to help. In addition to our exceptional customer support, we also offer regular promotions, bonuses, and loyalty programs designed to enhance your gaming experience and reward your loyalty. These incentives are designed to give you a competitive edge, provide exclusive benefits, and make your gaming experience even more engaging and rewarding. By being part of our community, you'll have access to a constant stream of exciting opportunities to improve your gameplay, accumulate rewards, and enjoy your favorite games even more.
At 99exch, we prioritize your gaming pleasure by offering cutting-edge software from leading developers in the industry. Enjoy perfect gameplay and fair chances with our rigorously tested Random Number Generators (RNG). Whether you're a newcomer or an experienced player, our user-friendly interface ensures seamless navigation through our diverse range of offerings. Our software is designed to provide an unparalleled gaming experience, with features that cater to all types of players. Our RNG technology ensures that every outcome is genuinely random, eliminating any possibility of manipulation or bias. This means that you can focus on what matters most - having fun and enjoying the thrill of the game.