99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 1284741389
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send the OTP, ensure you have a strong internet connection and wait for a proper signal. Click 'send OTP' and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, please submit your updated KYC (Know Your Customer) documents to our customer support team via email to facilitate the account transfer. This will help you seamlessly shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To fix the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any further problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means users can only cash out their actual winnings, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by others. It can be withdrawn if it's earned from playing games with the bonus amount. In other words, the bonus earnings are for personal gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't, you can reach out to their care centre for assistance.
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