99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 8954213429
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in seamlessly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only access the money they've earned through gaming, not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which should include saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours for resolution. This variability can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a gaming bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games with the bonus amount separately. This means the bonus earnings themselves are not withdrawable, but the winnings are.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
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