99exch

99exch App support

Contact
+91 4302681445

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number to gain access. With this method, you no longer need a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and robust. Wait for a strong signal and then click "send OTP" again. If you still don't receive the OTP after the allotted time, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, submit your updated Know Your Customer (KYC) details to our customer support team via email to assist with transferring your account.

Q4: You are getting blackout and the app is not opening?

You need to uninstall the current version of the app from your device. Once uninstalled, download the latest version, and you'll be able to log in and enjoy the updated app. After updating, you'll have access to new features and functionalities.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for earnings from gaming, not bonus money. Users cannot withdraw bonus funds, only the money they have earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes linking your Aadhar card, UPI, and saving all your relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may not be due to the app's performance, but rather a processing issue.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from games played with the bonus amount are eligible for withdrawal. This means you can withdraw the money won from games, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.

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