99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 2553898044
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP, wait for the allotted time and then access the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once installed, you can start playing the app as usual.
Q1: What is the minimum withdrawal amount in the 99exch?
The app allows a minimum withdrawal of Rs. 100, which is a higher minimum threshold compared to other apps. Withdrawals are only possible for money earned through gaming, not from bonus collections. This means you can withdraw your actual gaming earnings, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, typically taking between 30 minutes to 3 hours to complete. However, some users may experience delays in payment processing, which could extend the wait time to up to 24 hours. This variability can affect the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned are exclusive to gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, the funds will be added to your wallet account within 24 hours. If you experience issues, contact their care centre for assistance.
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