99exch

99exch App support

Contact
+91 1807130300

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If issues persist, click on "send OTP" and wait for the verification code. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email. This will facilitate the transfer of your account to the new number.

Q4: You are getting blackout and the app is not opening?

Uninstall the current version of the app from your device. Then, download the latest version, which should resolve any issues and allow you to log in and play smoothly. Once updated, you can easily log in and enjoy the app.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and bonus funds cannot be withdrawn. This means users can only redeem money earned from their gaming activities, excluding any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Having these details saved is a necessary step to move forward.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, there may be delays in payment processing, which can take up to 24 hours. This delay can extend the overall time it takes to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve this issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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