99exch

99exch App support

Contact
+91 4091296409

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process. This method eliminates the need for a password or email, allowing for easy access.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you're still having trouble, click send OTP and wait for a response. If you don't receive OTP within the time limit, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active mobile number. If your number has changed, please send your updated KYC details via email to our customer support team to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you can easily play the app.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only eligible for the money earned from gaming activities, excluding bonus amounts. This means you can't withdraw bonus money, only the rewards earned from gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay can be frustrating but is typically resolved within a day.

Q4: Why is the bonus balance not being withdrawn?

The bonus amount can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is pending, don't worry, as the money will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.

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