99exch

99exch App support

Contact
+91 3076249608

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP). This secure method replaces the need for a password or email login. Once verified, you can easily access your account.

Q2: What should I do if I am not getting OTP?

To initiate this process, check your internet connection for a strong signal. If you don't receive the OTP after waiting, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your phone number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to transfer your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app with ease. Once installed, you should be able to play without any further problems.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for earned gaming money, not bonus rewards. This means users can access their gaming earnings but not any bonus amounts collected within the app.

Q2: Is it necessary to do KYC for withdrawal?

To complete the onboarding process, please ensure that all your Know Your Customer (KYC) details are fully filled and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within a timeframe of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can be frustrating, but it's essential to note that it's not typical of the app's usual efficient processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. The bonus itself remains non-withdrawable, but winnings from its use are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to verify the status of your withdrawal request. If it's still pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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