99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 4065239415
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure you have a stable internet connection and a strong signal. After clicking "send OTP", wait for the allotted time for the code to be sent. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app, which should resolve any compatibility problems. This should allow you to log in and play the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts offered by other apps. Withdrawal is only possible for earnings from gaming, and bonus money cannot be withdrawn. The app allows users to cash out their genuine gaming winnings, starting with a minimum amount of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast, taking users from 30 minutes to 3 hours to complete processes. However, some issues may cause payment delays, potentially requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player who earned them. Any winnings from games played with the bonus can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails to appear, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
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