99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 9342247595
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to securely access the account. This eliminates the need for a password or email login, making the process simpler and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, attempt to send the OTP and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, provide your KYC details to the customer support via email to facilitate a smooth account transfer. This will enable the customer support to update your account with the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any further problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming funds, whereas bonus money is non-withdrawable. Users can only withdraw the money they have earned from gaming activities, not from bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information. Having these details saved will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours to complete due to its fast and stable services. However, occasional payment delays may cause wait times of up to 24 hours. This delay can happen in rare cases where payment processing is slower than usual.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any updates. If your withdrawal request is pending, the funds should be added to your wallet within 24 hours. If you experience any further issues, you can reach out to their customer care centre for assistance.
At 99exch, we prioritize our players' well-being and security above all else. To ensure their safety, we maintain rigorous security protocols and employ advanced cryptographic technology to protect their personal and financial information. This includes encrypting all data transmitted to and from our platform, as well as implementing secure login and authentication processes. In addition to these measures, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues that may arise. Our team is trained to respond promptly and professionally to any concerns, and we strive to resolve all issues to the player's satisfaction. We also take measures to prevent unauthorized access to our platform and to protect against cyber threats. Our system is designed to detect and respond to potential security breaches, and we conduct regular security audits and penetration testing to identify and mitigate any vulnerabilities. Our commitment to player security and well-being is unwavering, and we continue to invest in the latest technology and security measures to ensure that our platform remains a safe and enjoyable experience for all players.
Our top priority is the security and protection of our users, which is why we provide reliable deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. This ensures that transactions are processed smoothly and without any complications. To further enhance our security measures, we also offer multiple layers of authentication and encryption to safeguard your personal and financial information. Our system is designed to be secure and reliable, with regular updates and maintenance to prevent any potential vulnerabilities. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions, concerns, or issues you may have. Whether you need help with a transaction, have a question about our services, or require assistance with your account, our team is always available to provide timely and effective support. Our commitment to security and customer support is unwavering, and we strive to provide a safe and hassle-free experience for all our users.