99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 8777533426
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. Once logged in, you'll no longer need a password or email for future access.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. After verifying, click on the 'send OTP' option and wait for the time limit to pass. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any problems. This should allow you to access the app's new features and functions.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. The withdrawn amount can only be from earnings made through gaming activities. Bonus money is not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can be a hindrance in an otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount. The bonus earnings are separate from the initial bonus, allowing for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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