99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 5970945634
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to your number, which you must verify to access your account. This eliminates the need for a password or email login, making it a convenient and hassle-free process.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection with a strong signal. If you don't receive the OTP after clicking "send," wait a short time and try again. If the issue persists, contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active phone number associated with your account. If the number has changed, submit your updated KYC details via email to the customer support system for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once updated, you should be able to play the app smoothly.
Q1: What is the minimum withdrawal amount in the 99exch?
The app allows a minimum withdrawal of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money you've earned from gaming activities, not bonuses. This means you have to have actual gaming earnings to withdraw funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay can slow down the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming activities and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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