99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 9244341626
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This streamlined process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active number associated with your account. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app smoothly.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other similar apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This means users can cash out their winnings, but not any rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI, and all bank details. This information is necessary for the registration process. Ensure all required details are accurately saved to continue.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in under 3 hours, but some operations can take as short as 30 minutes. However, occasional payment delays can extend the wait time to up to 24 hours. This variability affects the overall processing time in the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus earnings are for in-game use only, while winnings from games are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If you're still having trouble, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for further assistance.
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