99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 0958329206
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive a verification code. Next, enter the One-Time Password (OTP) received to securely log in. This eliminates the need for a password or email login, making the process simpler and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection and a strong signal is established. If you don't receive the OTP after clicking "send," wait for the allotted time to expire. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue promptly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. However, bonus earnings cannot be withdrawn, only the money earned from gaming activities. This means users can only cash out their legitimate gaming winnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for efficient processing, taking 30 minutes to 3 hours to complete. However, occasional delays in payments may occur, potentially extending the wait time to up to 24 hours. This can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once it's earned through playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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