99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 6120017033
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile, which will securely authenticate your login. This convenient method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the send OTP button to be clickable. If you don't receive an OTP after the allotted time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. This should allow you to log in and play the updated app without any problems. Once updated, you can enjoy the new features and gameplay.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed on earnings from gaming activities, not on bonus amounts. This means users can cash out their winnings, but not the bonus money they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a seamless and secure onboarding process. By doing so, you'll be able to access all the necessary features and services within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, potentially causing a wait of up to 24 hours. This delay can vary depending on the specific situation.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used for in-game purposes and cannot be withdrawn. It can be withdrawn after earning money by playing games with the initial bonus amount. In other words, the bonus itself is not withdrawable, but winnings made from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you experience any further issues, you can contact their care centre for assistance.
99exch is not just about games; it's about the complete experience. Our dedicated customer support team is available 24/7, 365 days a year to help you with any questions or issues you may have. In addition, we offer generous bonuses and promotions, from welcome bonuses to loyalty rewards, designed to enhance your entertainment and potential for winning.
On 99exch, we prioritize convenience and security in all transactions. Our platform supports multiple deposit and withdrawal methods, ranging from credit/debit cards to electronic wallets such as PayPal and Skrill, as well as cryptocurrencies, ensuring fast and secure financial operations. Additionally, our dedicated customer support team is available 24/7 to assist you, guaranteeing a perfect gaming experience. With our user-friendly platform, you can easily manage your account, make deposits and withdrawals, and access a wide range of games and services without any hassle. We understand the importance of security and have implemented robust measures to protect your personal and financial information. Our platform is regularly audited and tested to ensure the highest level of security and integrity. Our customer support team is committed to providing you with prompt and effective assistance, whether you have a question, concern, or issue. We are available 24 hours a day, 7 days a week, and can be reached through various channels, including phone, email, and live chat. Our team is knowledgeable and experienced in resolving any issues you may encounter, and we strive to provide a personalized and professional service to each and every customer. At 99exch, we are committed to providing a safe and enjoyable gaming experience for all our customers. We believe that security, convenience, and customer support are essential components of a successful online gaming platform, and we are dedicated to delivering the best possible experience to our players.