99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 2314496649
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive a verification code. Next, verify the One-Time Password (OTP) received on your phone to complete the login process. This method replaces the need for a password or email login, making it easier and more convenient.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you still can't receive the OTP, wait for the designated time to pass before reaching out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not for bonus amounts. This means you can access your hard-earned gaming rewards, but not any bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to take anywhere from 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait time of up to 24 hours. This delay occurs despite the app's typically swift and reliable operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and are non-withdrawable. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see why your withdrawal request is failing. If the money doesn't show up within 24 hours, contact their care centre for assistance. They will be able to help you resolve the issue and add the funds to your wallet account.
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