99exch

99exch App support

Contact
+91 1858156231

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a stable internet connection and wait for a strong signal. If you don't receive an OTP, click on "send OTP" again and wait for the time to pass. If the issue persists, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email. This will facilitate the transfer of your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you will need to uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling, you should be able to log in and enjoy the updated app.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only allowed for money earned through gaming, not bonus funds. This means users can claim their earnings from gaming activities, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, all your Know Your Customer (KYC) details must be uploaded and saved within this app. This includes saving your Aadhar card information, UPI details, and all relevant bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, potentially requiring a wait of up to 24 additional hours. This delay can add to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The funds earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games using the bonus amount. This means the bonus winnings are separate from the initial bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter a problem, contact their care centre for assistance.

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