99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 9316265498
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Once you've entered your number, verify the OTP (one-time password) sent to you. This will log you in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, ensure your internet connection is stable and strong. If you still encounter problems, click on "send OTP" and wait for the time limit to pass, after which you can seek assistance from the app's support system via live chat if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and grant you access to your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any issues. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the 99exch?
The app allows users to withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only made from the amount earned through gaming activities, not from bonus rewards. This means users can't withdraw bonus money, only the revenue generated from their gaming efforts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhaar card, linking your UPI, and entering all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings you earn from playing games using the bonus funds. This means the bonus itself is non-withdrawable, but winnings from it are not.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any information about your withdrawal request. If the money doesn't appear within 24 hours, you can contact the care centre for assistance.
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