99exch

99exch App support

Contact
+91 0158207036

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number. You will then receive an OTP (one-time password) to verify your identity, which will automatically log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, click on send OTP again and wait for the allotted time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

Uninstall the current app from your device. Download the latest version of the app, which includes the necessary updates. Once installed, you can log in and start playing the newly updated app.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not bonus amounts. The withdrawn amount is the player's actual earnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your KYC details within this app, including saving your Aadhaar card, UPI information, and bank details. This is a mandatory step to ensure a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process in 30 minutes to 3 hours, but payment processing may sometimes be delayed. In such cases, users may experience a wait of up to 24 hours for payment confirmation. This delay is typically unrelated to the initial processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes, and it cannot be withdrawn by anyone else but you. You can withdraw any winnings earned while playing games with the bonus amount. Any money earned from the bonus is yours to keep, but it must be earned first.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is pending, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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