99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 6285914625
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, simply open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for the send OTP button to work properly, then click and wait again. If you still don't receive the OTP, you can reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any access issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings made from gaming, and not for bonus amounts collected. Users cannot withdraw bonus funds, only their earned gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app, which includes saving your Aadhar card, UPI, and bank information. This will facilitate a smooth and secure experience. Completing these details is a mandatory step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is a possible exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request fails to appear, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't appear, contact their care centre for assistance.
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