99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 5359155393
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method allows for password-less and email-less login, making it convenient and hassle-free.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP after clicking "send," you can try again after a short wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a seamless account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it, allowing you to easily log in and start playing.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not for bonus amounts. This means users can access their earned rewards but not the bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can usually process transactions within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This delay primarily affects payment processing rather than the overall app functionality.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus in your gaming account and cannot withdraw it. The bonus funds can be used to play games, but the winnings from those games can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to the settings and check your transaction history to see the status of your withdrawal request. If the request is failing, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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