99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 5310487585
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a more convenient option.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to appear. After sending the OTP, allow a reasonable amount of time to pass before attempting to proceed. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support email to facilitate a smooth account transfer. This will enable you to access your account without any issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once installed, you can access the app as usual.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. This means you can only withdraw the money you've earned through gameplay, not any rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information. Completing these steps will help facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process completion time of between 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and any winnings earned from these funds can be withdrawn. You cannot withdraw the bonus amount itself, only the profits made with it. Any winnings from gaming with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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