99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 1137103422
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal. If you're still unable to receive the OTP, try clicking on send OTP again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number that is associated with your account. If your number has changed, submit your updated Know Your Customer (KYC) details to the customer support team via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and access the updated app.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means you can only withdraw the actual earnings from your gaming sessions.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC information in the app, including saving your Aadhar card, UPI details, and bank account information. This is a necessary step to ensure a smooth and secure experience. All details should be accurately and comprehensively filled in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 3 hours, but it can also be completed as quickly as 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming cannot be withdrawn by anyone other than yourself. You can withdraw any money you win using the bonus funds, but the bonus itself remains non-withdrawable. The winnings from playing games with the bonus are yours to withdraw.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their customer care centre for assistance.
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