99exch

99exch App support

Contact
+91 9914511581

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This streamlined process makes it easy to access your account.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the designated time to pass and then reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app seamlessly. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus funds. This means users can cash out their actual gaming winnings, but not any promotional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay is a potential drawback to the otherwise efficient processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn normally. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the funds will be added to your wallet within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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