99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 7908485004
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. This will trigger an OTP (One-Time Password) verification, which you'll need to complete to access your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, verify that your internet connection is stable and strong. If you're still experiencing issues, click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If the number has changed, please submit your updated KYC details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you should be able to log in and start playing without any problems. This should ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming and not for bonus amounts. This means users can access their actual gaming earnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details in the app, which should include your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can extend the overall completion time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned from playing games using the bonus amount. The bonus earnings themselves, however, cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
Our platform is accessible on a variety of devices, ensuring seamless gaming performance whether you're using a desktop or mobile device. Additionally, we take great pride in our exceptional customer support, providing assistance 24 hours a day, 7 days a week, through live chat, email, and phone. Whether you're a seasoned gamer or just starting out, our dedicated team is always available to help you troubleshoot any issues or answer any questions you may have. From the moment you join our community, you'll experience a world of limitless gaming possibilities. With our platform, you'll have access to a vast array of games, each carefully curated to provide an unparalleled level of excitement and entertainment. But what really sets us apart is our commitment to delivering an exceptional customer experience. Our support team is dedicated to ensuring that your journey is smooth and enjoyable, from the moment you start playing to the moment you reach the highest levels of achievement. So why wait? Join the 99exch community today and take your online gaming experience to new heights!
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