99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 9780733463
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for a stable connection and click to send the OTP, waiting for it to arrive. If the OTP doesn't come within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play smoothly. This update should resolve any problems and get you back to enjoying the app.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawal is only possible for money earned from gaming, not bonuses. Users cannot withdraw bonus rewards, only their earned gaming income.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI ID, and bank account information. This ensures that your credentials are up-to-date and securely stored. Your cooperation is necessary for a smooth and efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions in 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money playing games with the bonus amount. The bonus funds are separate and can only be accessed once you've met the gaming requirements.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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