99exch

99exch App support

Contact
+91 1359156130

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal. Wait for the signal to stabilize and click on "send OTP" again. If you don't receive the OTP, you can seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to transfer your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not for bonus amounts collected. This means users can only cash out their actual winnings, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank account details. This will ensure a smooth and secure onboarding process. By doing so, you'll be able to finalize your account setup.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay can impact the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check your issue, go to the settings and review your transaction history. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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