99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 4912050561
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This secure method eliminates the need for a password or email login. With this simple process, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To send the OTP, first, ensure you have a strong internet connection. Wait for a stable signal and then click on "send OTP." If the OTP doesn't arrive in time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to assist with account transfer. This will enable a smooth account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. You can then log in and access the updated app with ease.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for money earned from gaming, and bonus amounts cannot be withdrawn. This allows users to redeem their gaming earnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes linking your Aadhaar card, UPI, and saving all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are typically fast and stable, allowing for processing times ranging from 30 minutes to 3 hours. However, in some instances, payment delays can occur, requiring a wait of up to 24 hours. This delay is a deviation from the usual swift processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn normally. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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