99exch

99exch App support

Contact
+91 3499875535

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, first, check your internet connection to ensure a strong signal is available. After verifying your connection, wait for the OTP to be sent to your phone, and if it doesn't arrive, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will enable the customer support team to assist you in updating your account.

Q4: You are getting blackout and the app is not opening?

You will need to uninstall the app from your device. Then, download the latest version of the app, which should resolve the issue and allow for a smooth login process. Once installed, you can log in and enjoy the updated app.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earnings made through gaming, not from bonus collections. Users cannot withdraw bonus money, only the amount earned from gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This is a necessary step to ensure a smooth and secure experience. Having all these details saved will facilitate further actions in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete processes within 3 hours, significantly faster than the original 30 minutes. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay is a rare exception to the otherwise efficient performance of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn separately. This distinction allows for the bonus earnings to be limited to gaming purposes.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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