99exch

99exch App support

Contact
+91 5173419423

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number. This will trigger an OTP verification process that you'll need to complete to gain access. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure a strong internet connection is available. Click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive within the designated time, contact the app's support through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If it's changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can proceed to play the app as usual.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount collected. This means you can redeem your winnings but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your KYC (Know Your Customer) details within this app, which includes saving your Aadhar card information, UPI (Unified Payments Interface) details, and all relevant bank account information. This is a mandatory step to ensure a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services facilitate the process, reducing the time from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing adds to the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

When using a bonus in your gaming, any winnings can be withdrawn. However, the bonus itself cannot be withdrawn, only used to earn additional funds. Once you've earned money through gameplay, you can withdraw those funds.

Q5: Withdraw failed, money did not come, what should I do?

To check your transaction status, go to your account settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.

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