99exch

99exch App support

Contact
+91 5044596355

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is strong and stable. If you're unable to receive the OTP after sending a request, try waiting for the allotted time before reaching out to the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should enable you to log in and access the updated app without any problems. Once complete, you can play the newly updated app without any issues.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, higher than some other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. Users cannot withdraw bonus money, only their actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, resulting in a wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone other than the player. It can be withdrawn once earned, however, by the player, who used the bonus amount to play games. This means the player can keep their winnings, but not the initial bonus money.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.

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