99exch

99exch App support

Contact
+91 9681730499

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after clicking send, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help us update your account with the correct information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should be available for download. Once installed, you can log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus rewards. The earned gaming money is the only amount eligible for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you've completed and submitted your KYC details within this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This is a necessary step for the application process to continue. Saving these details will enable a smoother and more efficient experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes or up to 3 hours. However, some users may experience delays in payment processing, requiring a wait of up to 24 hours. This variation in processing times affects the overall experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus reward can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn by you. The bonus itself remains non-withdrawable for personal use.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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