99exch

99exch App support

Contact
+91 3743323916

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to you. This will securely log you in, eliminating the need for a password or email login. You can easily access the app using this convenient mobile number verification method.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to come. If you don't receive an OTP, click "send OTP" again and wait. If the issue persists, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active mobile number. If your number has changed, submit your updated KYC (Know Your Customer) details through email to facilitate a smooth account transfer. This will assist customer support in updating your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, and then you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, not including bonus amounts. This means users can only cash out the money they've earned through gaming, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI, and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in a timeframe of 30 minutes to 3 hours. However, occasional payment delays may extend the wait time to up to 24 hours. This variation in processing time is a potential drawback of using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry, as the funds will be added to your wallet account within 24 hours. If you encounter further issues, you can reach out to their care centre for assistance.

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