99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 5608233577
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for the OTP to be sent and allow sufficient time for it to arrive. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the registered phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the newly updated app without any problems. Once installed, you can start playing the app without issues.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other gaming apps. Withdrawals are only possible for the money earned from gaming, and not for the bonus amounts collected. This means users can only cash out their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although this can range from 30 minutes. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This waiting period is an exception rather than the standard completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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