99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 9389451787
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to securely log in instantly. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. Clicking the "send OTP" button may require a short wait. If you don't receive the OTP, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you can log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming money, not from bonus collections. This means users can access their earned funds, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, as well as your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for confirmation. This delay can extend the overall process time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. This means you can use the bonus funds to play games, but the winnings from those games can be withdrawn. The bonus winnings can be withdrawn separately from the bonus funds themselves.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is being processed. If it's not, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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