99exch

99exch App support

Contact
+91 8711325764

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login, making it easier and more convenient to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and has a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass. If the issue persists, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless experience.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app and you'll be able to log in and play without any problems. This should fix the issue and provide a smooth gaming experience.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount. This means you can withdraw earned earnings, but not the bonus money collected.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 3 hours, reducing it from 30 minutes. However, payment processing may occasionally be delayed, requiring users to wait up to 24 hours. This variation in wait time is due to the payment processing aspect of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned while playing with the bonus amount. This means the bonus itself remains non-withdrawable, while any resulting gains can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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