99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 1470522544
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Once entered, verify the One-Time Password (OTP) sent to your device to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal before clicking "send OTP." If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer. This will help us update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Upgrading to the latest version will ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. This means you can only withdraw the money you've earned through gameplay, not the bonuses you may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing delays may occur, requiring a wait time of up to 24 hours. This delay is a potential exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This distinction applies to prevent bonus misuse.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, you can contact the care centre for assistance. They will be able to help you with the matter.
Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any issues or questions you may have. We pride ourselves on providing exceptional support whenever you need it, ensuring that you can focus on enjoying your online gaming experience without any hassle.
At 99exch, our commitment to excellence extends beyond our vast library of games. We offer a wide range of secure and convenient deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures that your transactions are processed quickly and without any complications. In addition to our comprehensive payment options, we also have a dedicated customer support team available 24/7 to assist you with any questions or issues you may encounter. Our support team is trained to handle all types of queries, from game-related issues to account-related concerns, and are always available to provide prompt and helpful assistance. Whether you're a seasoned player or a newcomer to our platform, our goal is to provide you with a seamless and enjoyable experience. With our commitment to excellence, we strive to ensure that every transaction, every game, and every interaction with our team is a positive and hassle-free one.