99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 6921831596
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
First, ensure a strong internet connection is active. If you still don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated features. Once installed, you can resume playing the app without any further complications.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not bonus rewards. This means users cannot withdraw bonus amounts, only their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you need to submit all your KYC details in the app. This includes saving your Aadhar card and linking your UPI and bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is a rare exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds cannot be withdrawn by you, only winnings from games played with the bonus amount can be withdrawn. You can use the bonus to play games and withdraw any winnings you earn. Withdrawals are only allowed on funds earned through gameplay, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds should be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.
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