99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 9871824408
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One Time Password (OTP) sent to your phone to complete the login process. This method allows you to log in without needing a password or email credentials.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for a secure connection, then click "send OTP" and wait for the time allocated to receive the verification code. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log back in and access the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to earnings from gaming activities, excluding bonus amounts. You can only withdraw the money you've earned through gaming, not bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all required KYC details within the app, which includes saving your Aadhar card, UPI information, and bank details. This is a necessary step to proceed with the process. Ensure all the required information is accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes, but this efficiency can result in a processing time of up to 3 hours for some users. However, delays can occur with payments, requiring users to wait up to 24 hours for resolution. This variable processing time may impact user experience and satisfaction with the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the funds should be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
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