99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 9403789804
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for a password or email login, allowing for a simplified and easy login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can try waiting for the allotted time or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please email your correct KYC (Know Your Customer) details to our customer support to facilitate account transfer. This will enable us to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app easily.
Q1: What is the minimum withdrawal amount in the 99exch?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. Users cannot withdraw bonus money collected in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may require waiting up to 24 hours. This can impact the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned through gameplay using the bonus, but not the bonus itself. This means you can access the money you've won, but the initial bonus amount remains exclusive to gaming.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
We take pride in providing a secure and user-friendly platform where you can enjoy a seamless gaming experience in our extensive selection of games. To enhance your gaming journey, 99exch offers generous welcome bonuses, regular promotions, and a customized VIP loyalty program to reward our most dedicated players. Our dedicated team is constantly working to improve and expand our gaming offerings, ensuring that you always have access to the latest and greatest games.
At 99exch, we offer not only an impressive selection of games and secure payment options, but also attractive bonuses and promotions to enhance your gaming journey. Our dedicated customer support team is available 24/7, providing assistance and addressing any questions or concerns you may have, ensuring a smooth and enjoyable experience. With our commitment to providing the best possible service, we strive to create a welcoming and inclusive environment for all our players. Our team is always available to help, whether you need guidance on a particular game, assistance with a deposit or withdrawal, or simply have a question about our offers and promotions. In addition to our comprehensive support, we also offer a range of bonuses and promotions designed to reward our players and enhance their gaming experience. From welcome bonuses to loyalty rewards, we have a variety of incentives to help you get the most out of your time at 99exch. By joining us today, you'll have access to a world of endless entertainment and potential rewards. With new games and promotions added regularly, there's always something new to look forward to. So why wait? Join the 99exch community today and start exploring the infinite possibilities of our platform!