99exch

99exch App support

Contact
+91 1258646488

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate your account without needing a password or email login. Once verified, you can easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To complete this process, first check your internet connection and wait for a strong signal. Then, click on send OTP and wait again - if you don't receive the OTP within the given time, use the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active number. If the number has changed, send your KYC details to customer support via email to assist with transferring your account. This will help resolve the issue and get your account updated.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and reinstall it. After the update, you should be able to log in and access the app without any problems.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts collected. This means users can only cash out funds earned through gaming, not rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen despite the app's usual efficiency.

Q4: Why is the bonus balance not being withdrawn?

Any winnings earned from the bonus can only be used within the gaming platform and cannot be withdrawn. You are free to withdraw any money you win by playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings for any errors. If the withdrawal request fails, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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