99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 8342103196
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still encounter issues, click on send OTP and wait for the timer to expire. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This allows you to access your hard-earned rewards with a relatively high minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and saved within the app. This includes storing your Aadhaar card, UPI information, and bank details. Completing these steps will allow you to access the full functionality of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally enable transactions to be processed within 30 minutes to 3 hours. However, payment delays can occur, potentially leaving users to wait up to 24 hours for resolution. This delay can disrupt the expected timeframe for completing transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player who earned them. Any winnings from games played with the bonus amount can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request doesn't appear there, don't worry, the funds should be added to your wallet account within 24 hours. If you experience further issues, contact their care centre for assistance.
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