99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 7781914855
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal is available. If you still receive an error, click the "send OTP" button and wait for the specified time. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login, use the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To access the latest features, uninstall the current app from your device. Download the latest version of the app, and you'll be able to log in and start playing. This update should resolve any issues you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means you can't withdraw bonus rewards, only the funds you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically taking 30 minutes to 3 hours to complete. However, in some cases, payment processing can be delayed, resulting in a wait time of up to 24 hours. This delay may occur when payments don't go through immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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