99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 1972790348
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to securely access the account. This eliminates the need for a password or email login, making the process simpler and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, attempt to send the OTP and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, provide your KYC details to the customer support via email to facilitate a smooth account transfer. This will enable the customer support to update your account with the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any further problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming funds, whereas bonus money is non-withdrawable. Users can only withdraw the money they have earned from gaming activities, not from bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information. Having these details saved will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours to complete due to its fast and stable services. However, occasional payment delays may cause wait times of up to 24 hours. This delay can happen in rare cases where payment processing is slower than usual.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings made using the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any updates. If your withdrawal request is pending, the funds should be added to your wallet within 24 hours. If you experience any further issues, you can reach out to their customer care centre for assistance.
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