99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 8730368045
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to ensure a smooth process. If you still don't receive the OTP within the given time, try clicking "send OTP" again. If the issue persists, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once the new version is installed, you can start playing again.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus funds cannot be withdrawn and are only available for gaming. Users can only withdraw the money they have earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit your KYC (Know Your Customer) details within this app, which includes saving your Aadhar card, UPI, and bank details. This information is required for verification purposes. Please ensure that all necessary details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional delays in payments may occur, requiring a wait of up to 24 hours. This delay is typically related to payment processing rather than the app's internal services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount are withdrawable. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings section and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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