99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 0262234178
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you'll be logged in securely without needing a password or email. This streamlined process allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time to pass and then contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the account issue, try logging in with the same active phone number. If the number has changed, send your KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should now allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus rewards. This means you can't withdraw bonus amounts as cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and uploaded in the app. This includes saving your Aadhar card and linking your UPI and bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, occasional payment delays can cause a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount can be withdrawn. This means you can use bonus winnings but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If so, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
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