99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 0997896391
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once logged in, you won't need a password or email for future access.
Q2: What should I do if I am not getting OTP?
To troubleshoot, first check your internet connection for a strong signal. If you still don't receive an OTP, wait for the designated time to expire before reaching out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active number. If it's been changed, send your updated KYC details via email to the customer support system for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app with ease. This should resolve any compatibility problems and allow you to access the app's features.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts. This means users can only withdraw money earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhaar card, UPI, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within a timeframe of 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is typically experienced with payment processing, rather than the app's core functionality.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the money will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to the care centre for assistance.
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