99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 4064592721
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. The app will then send a One-Time Password (OTP) which you'll need to verify to complete the login process. Once verified, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, first ensure a stable internet connection and wait for a strong signal. If you don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help shift your account to the new phone number.
Q4: You are getting blackout and the app is not opening?
To proceed, uninstall the current app from your device. Next, download the latest version and install it. This should allow you to log in and enjoy the updated app without any issues.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus rewards. This means users can withdraw the money they've earned through gaming, but not any bonus funds collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, payments may be delayed on occasion, potentially taking up to 24 hours to process. This delay can be a drawback for users who require immediate transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves remain separate from the withdrawable winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
Our commitment to excellence extends beyond the game itself to our customer support, available 24 hours a day, 7 days a week, through live chat, email, and phone. This ensures that any questions or concerns are promptly addressed, providing a seamless and hassle-free experience for our players. Additionally, we regularly host exciting promotions, loyalty rewards, and tournaments to enhance your gaming journey and make it even more engaging and rewarding. These initiatives are designed to foster a sense of community and appreciation among our players, while also providing a unique and personalized experience tailored to their individual needs and preferences. By combining top-notch gameplay with exceptional customer support and exciting incentives, we strive to create a gaming environment that is both enjoyable and rewarding for all our players.
Managing your funds has never been easier with a range of flexible deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. This convenience is backed by our dedicated customer support team, available 24 hours a day, 7 days a week to assist with any questions or concerns. Whether you need help with depositing funds, withdrawing your money, or resolving any issues that may arise, our team is here to provide guidance and support at your convenience. With our flexible deposit and withdrawal options, you can easily access your funds whenever and wherever you need to, allowing you to manage your finances with ease and confidence.