99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 9805792365
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To receive the OTP, check your internet connection for a strong signal, then click on "send OTP" and wait. If the OTP doesn't arrive within the specified time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and play the updated app without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming funds and not from bonus amounts collected. This means users can access their winnings, but not the bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time, affecting the user's experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games with the bonus amount. The bonus funds themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
Our platform is designed with the user's convenience in mind, featuring seamless navigation and 24/7 customer support to help with any questions or issues that may arise. We prioritize your security by employing advanced cryptography technologies, ensuring that your personal and financial information remains protected at all times. Our commitment to security is unwavering, with multiple layers of protection in place to safeguard your data from unauthorized access, hacking, and other forms of cyber threats. Additionally, our platform is regularly updated with the latest security patches and bug fixes to prevent any potential vulnerabilities from being exploited. With our platform, you can have complete peace of mind knowing that your online activities are secure and private.
Our platform was designed with user convenience in mind, providing seamless navigation and a visually appealing interface. Whether you're an experienced gamer or a newcomer looking to explore, you'll find our website and mobile app easy to use and intuitive. In addition to our standard casino games, we also offer live dealer experiences where you can interact with professional dealers in real-time, bringing the authentic casino atmosphere directly to your screen. This innovative feature allows you to feel like you're playing at a real casino, without ever leaving your home. Our live dealer games are designed to mimic the excitement and energy of a traditional casino, with real dealers dealing cards and spinning wheels in a live setting. This adds an extra layer of realism and immersion to your gaming experience, making it feel more engaging and interactive. With our live dealer games, you can enjoy the thrill of the casino from the comfort of your own home, and experience the rush of playing with a live dealer without the need for travel.